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Cancel Contract

Non-binding English translation of the form labels. The German version is legally authoritative — see Vertrag widerrufen (DE).

Here you can withdraw from your contract online in accordance with EU consumer protection rules. Please use the name and email address you provided when ordering or registering.

Withdrawal takes two steps: you enter your details, check them in the second step and then confirm. Immediately afterwards you receive an acknowledgement of receipt by email – stating the date and time of receipt.

Step 1: your details › Step 2: confirm

(the confirmation will be sent to this address)

Helps us match your request. If you do not have the number at hand, simply leave this field empty – your withdrawal will still be submitted.

Please check your details

Confirming submits your declaration to us. You will receive an acknowledgement of receipt by email immediately afterwards – stating the date and time of receipt.

Under the EU Consumer Rights Directive (2011/83/EU), consumers have a statutory 14-day right of withdrawal for distance contracts. This applies exclusively to end consumers and obliges the provider to offer a clear and easily accessible way to exercise it.

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Statutory warranty

WoodWorks is covered by the statutory warranty under Austrian consumer warranty law. We are liable for any defect present at the time of supply that becomes apparent within two years thereafter. If a defect appears within the first year, we must prove that it did not exist at the time of supply – you do not. You are first entitled to have the defect remedied; only if that fails may you claim a price reduction or terminate the contract. Details in the Terms & Conditions, section A 6.

We provide the updates required to keep the software in conformity with the contract for at least two years from purchase. Your licence itself is not limited in time – you may keep using the version you bought after that period (Terms & Conditions, section A 7).

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